Outsource Solutions That Work For Your Business

Call Center

Thursday September 9, 2010

Call Center

eC Systems Service Solutions has a complete staff team to support all your Call Center needs. To simplify your point of contact a customer service representative is assign to directly work with you. This may include interacting with your sales reps., customers and shipping warehouse.

Customer Service

Customer service and sales interactions have increased and today's technology allows your business to handle more of them than ever before. But when your staff lacks the communication skills to efficiently handle them, the only thing you get from all that technology is the ability to serve more people poorly. That means losing customers - and profits.

-Taking care of the customers needs.

-If there is a problem, we solve it.

-Questions? We answer them.

-Concerns, were there to help.

Customer Service is an action not a department.’

Backoffice Support

eC Systems Service Solutions has a complete staff team to support all your daily back office needs. To simplify your point of contact a customer service representative is assign to directly work with you. This may include interacting with your sales reps., customers and shipping warehouse.

Order Processing

eC Systems Service Solutions, Inc. provides the highest quality, reliable, and cost effective order processing in the industry. We can lower your cost of operations allowing you to obtain higher margins on your product. All while keeping your customer happy with professionally packaged, on time deliveries.

2010 Federal Holidays


Friday, January 1

New Year’s Day

Monday, May 31

Memorial Day

Sunday, July 4**

Independence Day

Monday, September 7

Labor Day

Thursday, November 25

Thanksgiving Day

Saturday, December 25

Christmas Day